Our Service Approach & Operating Principles
Routes chosen for your destination. Support focused on real-world issues.
Cross-border access for everyday use
VPNGC is a cross-border network acceleration service for accessing AI tools, international websites, and streaming services. It’s designed for people who research, use online tools, and switch between devices. International routes cover 110+ countries / 170+ routes, with support for Windows / macOS / iOS / Android / Linux and unlimited simultaneous devices.
Choose a route based on your destination and how you plan to use it. Network connectivity and a platform’s access permissions are separate matters; check account region, content licensing, and platform rules independently.
Choosing Routes & Troubleshooting
When choosing a route, first check which regions your target service supports, then assess connection performance during your usual hours. A single speed test isn’t a reliable measure of long-term performance. If something goes wrong, check your client settings first, then try another route in the same region to help identify whether the issue is with your local network, the route, or the platform.
For help, submit a support ticket through the user panel with details about the platform, service, and error. Before sharing screenshots, hide passwords and subscription details. See the plans page for billing terms. This service offers a 7-day no-questions-asked refund.
Privacy & Data Minimization
VPNGC follows a no-logs policy and does not record browsing activity. Quantum encryption is presented as part of its connection security messaging. You can create an account with a username and password; no email address is required.
Information is collected only as needed to manage accounts, process orders, and provide technical support. Connection protection does not prevent websites from collecting information, so review site permissions and account settings. For details on data handling and service terms, read the Privacy Policy and Terms of Service.